Quality
Made properly, then checked.
Supplements are an unusually easy category to cut corners in. Nobody can taste an underdosed capsule, and a label can say almost anything. What follows is how we actually make and release a batch — the parts that cost money and the parts you would never see.
From raw material to pack
How a batch gets released
Four checkpoints. A batch that fails any of them does not ship.
01
Sourced against a specification
Every raw material is bought to a written specification — form, assay floor, and the impurities that matter for that compound — rather than to a price. Where a branded reference material exists and is worth paying for, we name it on the label: Creapure® for creatine, KSM-66® for ashwagandha.
02
Tested on arrival, every lot
Identity and assay are confirmed on each incoming lot before it is released for filling — not on the first shipment and then taken on trust. Botanical and mushroom extracts additionally go through an identity fingerprint, because species substitution is the common failure in that category.
03
Contaminant screening
Lead, arsenic, cadmium and mercury by ICP-MS, plus total plate count, yeast and mould, and absence of E. coli and Salmonella. Extracts also carry a residual solvent check, and botanicals a multi-residue pesticide screen.
04
A sample kept for three years
A sealed sample of every batch is retained for three years. That is what makes any claim we publish falsifiable: anything we say about a lot can be re-tested from the same material, by a laboratory of your choosing rather than ours.
Certificates of analysis
Published when the lab issues them.
Every batch is tested by an independent, accredited laboratory, and the certificate for a lot is published against the batch code printed on its pack once that laboratory issues it.
We are not publishing certificates yet, because our first production lots are still in testing. We would rather show nothing than show a specimen document: a certificate that has not come from a laboratory is worth less than no certificate at all, and you have no way to tell the two apart from the outside.
If you have a pack and want its documentation before it appears here, send us the batch code and we will send you what exists for that lot.
Ask about a batchWhat we hold to
The parts that are not negotiable
These do not change batch to batch, and they are the reason the range is smaller than it could be.
Doses that match the research
Where a compound has a human trial behind it, the serving is the amount that trial used. An underdosed capsule of something impressive is still an underdosed capsule.
The specification is on the pack
The purity a batch is released against is printed on the label, not buried. A number you cannot find before buying is not a claim, it is decoration.
No proprietary blends
Every active is declared with its amount. A blend that hides quantities behind a total is hiding which ingredient is doing the work — usually the cheapest one.
Traceable to a batch
Every pack carries a batch code tying it to one production run and its records. Without that, a quality claim covers nothing in particular.
The code on your pack
The batch code on the information panel identifies one production run and its records. Quote it to us and we can tell you exactly what that lot is.
Storing it at home
Cool, dry, out of direct sunlight, lid closed. The amber glass is doing a job: light degrades several of these compounds, which is why they are not in clear plastic.
If something looks wrong
Colour, smell or texture not as you expected? Stop taking it and contact us with the batch code. We keep a sample of every lot and can check it against yours.